Overview

Premier Surgical Center at Shavano Park (ASC) is a multi-specialty facility providing advanced outpatient surgical care. Our mission is to deliver high-quality healthcare services across various medical specialties in a patient-centered and efficient manner. With a team of skilled professionals, we strive for excellence in clinical and operational performance.

Job Summary

• Direct, coordinate, and control all operational functions, processes, and staff to ensure the efficient delivery of surgical services that exceed customer expectations while improving clinical and financial outcomes.
• As the Director of Nursing (DON), oversee all aspects of nursing care, manage the PACU and OR departments, and lead Quality Improvement, Risk Management, and Education programs to maintain compliance, enhance patient care, and foster professional development among staff.

Responsibilities and Expectations

• Oversee the delivery of high-quality patient care by planning, evaluating, and implementing care strategies to achieve desired outcomes.
• Develop, monitor, and control staffing, operational, and capital budgets while ensuring compliance with government regulations and accrediting bodies.
• Supervise clinical staff, coordinate nursing interventions for patient readiness and discharge, and direct care during emergency situations.
• Establish procedure pricing through cost analysis and market standards, negotiate and manage external contracts, and monitor financial performance to prevent cash flow issues.
• Maintain adherence to facility policies and foster a culture of excellence in patient care.
• Collaborate with the Medical Director and serve as a liaison in problem areas with the medical staff.  Promote positive relationships between employees and practitioners.
• •Develop a system whereby physician's needs and their patients' needs are defined in order to determine the proper mix of services and efficiencies.
• •Stay current on changes in the healthcare environment, such as reimbursement, legislative issues and business law, and act accordingly in the best interest of the corporation.
• •Communicate effectively and courteously with visitors, physicians and their office staff, patients, and employees.

Business Operations

• •Oversee and coordinate the planning, evaluation, and implementation of patient care to achieve identified outcomes while adhering to facility policies and nursing care standards.
• •Working alongside Business Office Manager for HR related functions as needed
• •Conduct patient assessments on admission and an ongoing basis, setting mutually agreed-upon goals with patients and families to ensure readiness for discharge.
• •Provide daily patient care in an organized, timely manner, including emergency care, while assuming a leadership role in delivering quality nursing services.
• •Recruit, interview, and retain qualified staff, addressing performance issues to maintain morale and operational efficiency.
• •Guide and support the growth of department managers, including the Operating Room Manager, PACU Manager, and Quality Manager.
• •Develop and implement orientation, training, and standardized education programs to ensure staff competency and professional development.
• •Direct performance improvement initiatives, quality assurance programs, and ongoing accreditation efforts related to risk management, infection control, and safety compliance. Facilitate compliance with OSHA guidelines and government regulatory agencies, ensuring minimal exposure risks for patients, staff, and visitors.
• •Develop, monitor, and control staffing, operational, and capital budgets, along with purchasing plans, to align with proposed budgets and group purchasing initiatives.
• •Negotiate and manage external contracts, including those for physicians, ancillary services, plant maintenance, and purchasing agreements. Establish procedure pricing based on cost analysis and market standards to optimize financial performance.
• •Monitor and evaluate nursing care through performance reviews, care assessments, and quality standards to maintain excellence in service delivery. Assign patient care responsibilities based on needs and staff competencies, demonstrating leadership in all aspects of facility operations.
• •Maintain financial oversight to prevent cash flow problems, ensuring compliance with all departmental policies and procedures while driving clinical and financial outcomes

Personnel Administration

• •Oversee and participate in staff performance appraisals, ensuring timely evaluations and adherence to facility policies. Plan and conduct monthly staff meetings to communicate goals and priorities, fostering alignment and engagement among employees.
• •Manage exempt and non-exempt employees using sound principles of fairness, professionalism, and accountability. Review and approve disciplinary actions, employee discharges, and the addition or deletion of positions, ensuring alignment with organizational needs.
• •Implement and maintain job-based orientation, training, and ongoing evaluation programs for all employees, managing employee records and promoting professional development through educational opportunities. Evaluate management and designated staff performance, providing feedback and guidance to enhance growth and operational effectiveness.
• Promote positive customer relations among employees and physicians by fostering a culture of courtesy, professionalism, and cooperation.
• Maintain the facility’s work areas and equipment in pristine condition while adhering to safety standards and promptly addressing unsafe conditions.
• Coordinate and attend surgery center training workshops, ensuring the principles of service satisfaction are integrated into daily operations. Uphold standards of dress and appearance as observed by management, demonstrating leadership by example.
• Drive team performance and satisfaction through a commitment to fairness, transparency, and ongoing professional development, creating an environment that supports both employee and patient satisfaction

Clinical Services

• •Ensure that surgical programs and clinical services comply with regulatory and accrediting body standards. Collaborate with the Medical Director and Medical Executive Committee to evaluate and develop existing and new surgical services at the facility.
• •Oversee the proper functioning of surgical and patient care equipment through contracted services, addressing repairs and maintenance as needed.
• •Manage the credentialing process for practitioners and ensure adherence to the facility’s Standards of Business Conduct, demonstrating sound business ethics, judgment, and compliance with laws and regulations. Communicate effectively across all aspects of responsibilities, fostering a professional and supportive environment.
• •Respect the rights and wishes of employees, patients, and visitors by maintaining a pleasant, quiet, and considerate atmosphere. Display a caring and responsive attitude, conducting all activities with respect for patient, family, and employee rights and expectations while maintaining strict confidentiality of patient information.
• •Promote a positive and professional environment by fostering teamwork, resolving conflicts through effective communication, and accepting constructive feedback in a professional manner. Demonstrate sensitivity to age-specific needs and provide appropriate care and interactions accordingly.
• •Contribute to marketing and planning efforts to support facility growth and success

Rules and Regulations on a biannual basis.

Qualifications

Licenses or Certifications:

• Current Registered Nurse state license.
• Successful completion of Basic Cardiac Life Support (BCLS) course.
• ACLS (Advanced Cardiovascular Life Support) certification is desired.

Total Education, Vocational Training, and Experience:

• Successfully completed a program at an accredited school of nursing.
• Experience in ambulatory surgery nursing, with at least two (2) to five (5) years of nursing and management experience in a hospital or ambulatory surgery center is preferred.
• Bachelor’s degree in one of the health professions, business administration, public administration, or a suitable equivalent.
• Nursing or Master's degree preferred.
• Minimum of three years of experience in a top administrative or management position within the healthcare field.
• Strong command of the English language, both verbal and written.
• Ability to work collaboratively with physicians, employees, patients, and others.
• The Governing Board may determine additional qualifications as needed.

Physical Demands/Working Conditions

• •The physical demands and working conditions for this role require: good visual acuity and accurate color vision; the ability to lift and transfer patients exceeding 100 pounds, utilizing a full range of body movements including pushing, pulling, standing, walking, stooping, kneeling, crouching, and crawling.
• •Fine motor skills are essential, including reaching, grasping, and fine finger movements to discern temperature, texture, size, and shape. The ability to speak and hear is required.
• This role involves exposure to blood and body fluids, communicable diseases, chemicals, radiation, and repetitive motions (Category 1 – Occupational Exposure).
• Employees must be able to work overtime and be available on an "on-call" basis.
• The physical demands include working in a high-stress, physically demanding environment that requires handling and lifting patients, pushing and pulling heavy objects, and prolonged periods of standing and walking.
• Manual dexterity, hand-eye coordination, and the ability to lift and carry items up to 50 pounds are necessary.
• Corrected vision and hearing must be within normal ranges. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job

EEO Statement

We value Diversity, Inclusion, and Belonging at Premier Surgical Center at Shavano Park. Premier Surgical Center at Shavano Park is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, national origin, disability and genetic information, or any other characteristic protected by law. 

Premier Surgical Center at Shavano Park is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.